Personal
Information
Date of Birth: 28-12-195
Place of birth: Alexandria- Egypt
Occupation: Professor of Business
Administration
Institution: University of Bahrain,
College of Business Administration
Address: Sokheir- Po.Box 32038 Manama
Telephone in Bahrain: Mobile
00973-36600349 Office: 17438819, Home 17813544
Telephone in Egypt: (mobile):
(002)0105319319- (002) 0105318318
(Home): (002)-03-5844413
E-mail : faridelsahn@hotmail.com, fsahn@buss.uob.bh
Private Business: “El Sahn
Consultancy “Management Consulting & Training
Services”
Position : Owner& Managing
Director
Address: Semoha, University Staff
Buildings, No 4, Alexandria, Egypt
Tel (002)-03-4296934,
4250858
Fax (002)-03-4250858
Marital Status: Married – with three
children
Passport No: 652660
Place of Issue: Alexandria – Egypt.
Date of Issue: 17/5/2004
Date of Expire: 16/5/2011
Academic
Qualifications
· B.com in Business Administration,
Faculty of Commerce Alexandria University, May 1975.
General grade: V. Good.
· MSc in Business Administration
(Marketing) , Faculty of Commerce , Alexandria University
, April 1980, in
“Evaluating the Marketing
Strategies of New Products in the Detergent
sector in Egypt.”
· PhD in Business Administration (
Marketing), Strathclyde University , UK June 1984, in
" The Marketing of Financial Service : The
application of Marketing Concepts and Techniques in
Scottish Banks "
Carrier
Paths
- Assistant Professor in the
faculty of Commerce – Alexandria University
from October 1984 - April 1991
- Associate Professor in the
faculty of Commerce – Alexandria University
from April 1991 –August 1998
Professor
of Marketing in the Faculty of Commerce –
Alexandria University from August 1998
-Academic Advisor for the
English Education Unit from 1998- 1999
-Executive manager of the
English Education Unit from 1999- 2001. Head of Business Administration
Department, Faculty of Commerce – Alexandria
University from 1998 - 1999
-Vice Dean for Community Affairs
and Environmental Development in the Faculty of
Commerce Alexandria University from 1999 –
2002
-Head
of Business Administration Department, Faculty of
Commerce-Alexandria University from October 2003-till August 2004
-Professor
of Business Administration, University of
Bahrain, College of Business Administration from
September 2004- till now
Researches
&Publications
( Researches (in Arabic 
· El Sahn, Farid (1988),
“The Role of Marketing and Public Relations in Industrial
Companies in Egypt; a Field Research”, Faculty of
Commerce Magazine for Scientific Research ‘Alexandria
University, Vol. 1, No. 25.
· El Sahn, Farid (1998), “An
Analysis of the Egyptian Tourism Demand Trends as
an approach for Marketing Strategies Planning”,
Faculty of Commerce Magazine for Scientific Researches,
Vol. 2 No 25.
· El Sahn, Farid (1989), “Sales
Promotion Programs’ Success Factors for Consumer
Packaged-Goods Companies in Egypt.” Faculty of
Commerce Magazine for Scientific Researches, Alexandria
University, Vol. 2, No. 26.
· El Sahn, Farid (1990), “Egyptian
Bank Managers’ Attitudes Toward the New Concepts
of Distributing Banking Services “, Faculty of
Commerce Magazine for Scientific Researches, Alexandria
University, Vol. 1 No. 27.
· El Sahn, Farid (1990), “An
Application of the Power Theory Concepts and their
Impact on Distribution Channels: a Field Research”,
Faculty of Commerce Magazine for Scientific Researches,
Alexandria University, Vol. 2, No. 28.
· El Sahn, Farid (1994), “ The
Perceived Quality of Banking Services : An Empirical
Study for Testing its Determinants and the Models Used in
Measuring it”, Faculty of Commerce Magazine for
Scientific Researches , Alexandria University , Vol. 2 ,
No. 31.
· El Sahn, Farid (1995), “Managing
Service Quality: Examining the Factors Affecting
the Perceived Service Quality Dimensions Using the Gaps
Model”, Faculty of Commerce Magazine for Scientific
Researches, Alexandria University, Vol.2, No. , 32.
· El Sahn, Farid (1996), “ Using
Internal Marketing Concepts in Measuring the
Attitudes of Top Management Executives in Public Sector
Companies Towards the Privatization Program : a Field
Research” , The Scientific Magazine for Economics
and Commerce , Ein – Shams University , No. 1
· El Sahn, Farid (1997), “The
marketing of Professional Services: An Exploratory Study
for Measuring Egyptian Companies’ Top Management toward
the Universities Consulting Services”, Faculty of
Commerce Magazine for Scientific Researches, Alexandria
University, Vol. 2, No. 34.
· El Sahn, Farid (1998), “The
Antecedents and Consequences of the Market Orientation
Concept in Egyptian Companies”, Faculty of Commerce
Magazine for Scientific Researches, Alexandria
University, Vol. 1, No.35.
· El Sahn, Farid (2000), “ Measuring
Brand Loyalty”, A Research Presented to The
Conference “ New Trends and Directions in Management
Thoughts” held by The Scientific Committee of Business
Administration.
· El Sahn, Farid (2002), “Electronic
Marketing in Business: Opportunities, Challenges and
Future Perspectives”, A paper Presented to the
Conference “E-Commerce: Perspectives and Challenges”,
held by the Faculty of Commerce- Alexandria University,
July.
· El Sahn, Farid and Tarek Taha (2003), “A
Critical Assessment Approach for Measuring Internet
Banking Services Quality Determinants in Egypt”,
Faculty of Commerce Magazine for Scientific Researches,
Alexandria University, Vol. 1 No.40.
( Researches (in English
· Baker, Michael & Farid el Sahn
(1984), “Services Marketing:
An Overview”, Scottish
Bankers’ Magazine, August.
· El Sahn, Farid, (1984), “
Marketing Mix Decisions for Banking Services” a
Working Paper, Marketing Department, Strathclyde
University.
· El Sahn , farid , Omneya Mokhtar (2003)
, “Dimension or Attribute- Specific Operation of the
Expectancy- Disconfirmation Model: An Empirical
Investigation” , Faculty of Commerce Magazine for
Scientific Researches, Alexandria University , Vol. 2 No.
40.
· El Sahn, Farid & Tarek Taha (2004),
“Examining Relationship Marketing Practices in the
Egyptian Bank Environment”, Faculty of Commerce
Magazine for Scientific Research, Alexandria
University, Vol.1, No 41.
· Shehata, Hossam, El Sahn, Farid, And
Kattara, Hanan (2006), “Measuring the Concepts and
Practices of Revenue Management System in Egyptian
Hotels” A paper presented in a conference
“Cutting Edge Research in Tourism, New Directions,
challenges, and applications, University of Surrey.
· Fouad Nashwa, and El Sahn, Farid
(2007), “Evaluation of Ecotourism in Siwa”,
The World Journal of Small Business Management in
Tourism, special issue No. 2.
· El Sahn, Farid, (2007), “Measuring
the Effect of Internet Banking and Market Orientation on
Customer Relationship Performance”, A Project
financed by the Deanship of Scientific Research,
University of Bahrain.
Publications
Many books in Arabic are issued for
using them as a reference in Teaching to the
undergraduate students, and for managers in their
Practices. These books are written under the following
titles
Teaching Experiences
Teaching the following
courses for the undergraduate students in Alexandria
university , Beirut Arab university , the Arab Academy
for Sciences, Technology and Maritime, and Dubai
University College in Arabic & English
- Introduction to Business
-
Principles of Management
-
Advertising& Promotion
-
Principles of Marketing
-
Marketing Research
-
Purchasing & Inventory Mangt.
-
Marketing Management
-
Public Relations
-
Strategic management
-
Services Marketing
-
Contemporary Managerial Issues
-
Marketing Channels
- Marketing Planning &
control
- International Marketing
Teaching the following courses for the
graduate students (MBA, PhD, Diploma)
- Marketing
Management (MBA & Diploma)
-
Advanced Marketing (MBA
,PhD)
-
Marketing Channels
(MBA &Diploma)
-
Bank
Marketing
(Diploma)
-
International Marketing (MBA
& Diploma)
-
Consumer Research
(Diploma)
-
Market
Studies
(Diploma)
Supervision of Academic
Work
This is including the supervision of
more than 30 Master theses in the field of Marketing and
five PhD theses
Conferences,
Seminars & Research Projects
- The First National Conference
for “Marketing of Universities Services”
March, 1998- Cairo Held by the Higher Education
Ministry
- “Improving the business
sector performance between obstacles &
Applications” September 1997, Held by Cooper
& Leibrand Company & Ministry of Public
Business Sector
- “The Arab Female Manager and
Sustainable Development “, the first Arab
Female Annual Conference, March 1996, Held by
Arab Academy for Sciences, Technology and
Maritime
-
“Public Business Sector
Conference: Strategies & Transfer
Approaches”, June 1992 held by Alexandria
university-management development centre
-
Business administration
scientific committee regular conferences in
1999-2000-2001
- E-Commerce perspectives and
challenges conference July 2002, held by
Alexandria University – faculty of commerce
- Evaluating industrial Egyptian
companies’ performance. A project sponsored by
a Canadian research institutes during the period
from 1984-1987.the researcher was responsible for
all the marketing aspects of the project
- Planning for autonomy, the
objective was to transfer the “Alexandria water
general authority (AWGA) to an economic entity as
self-financed institution in 1994 sponsored by
the government of Holland. The researcher was the
principle researcher
- Cutting Edge Research in
Tourism Conference: New directions, challenges,
and applications, University of Surrey, 2006
- International Conference on
Built Environment in Developing Countries,
Universiti Sains Malaysia, Penang, Malaysia
University
Activities
- The participation in
modernizing and restructuring the courses and course
syllabi of undergraduate and graduate studies in
Alexandria university-faculty of commerce in 1992
- A member in a
committee for designing an Executive MBA to be launched
in 2004 jointly with George Washington University
- The leader of the
social committee of the students union in the faculty of
commerce from Alexandria University from 1992 till 2001
- A member of the board
of directors of the computer and information technology
unit in “Alexandria University” in the year 1996-1999
and vice president in 2000-2001
- A member of the board
of directors of the “English learning unit” faculty
of commerce in Alexandria University from 1998-till 2001
s executive manger
- A member of the board
of directors of the “open learning unit” faculty of
commerce in Alexandria- University from 1998 till 2000
- A member of the board
of directors of the “ideal student” contest faculty
of commerce in Alexandria University from 1993 till 2001
- Leading many of the
student’s activities and groups.
General
Activities
_ Vice president of management
development center-Alexandria university from
1992 –1997
_Vice president
of tourism committee –national party in
Alexandria from 1997 till 2002
_ A member of the general
committee of the three public business sector
companies, namely
-The public company for production
and agricultural services
-The corporation company for cotton
exports
El Nasr for electric and electronic
appliances
- Middle East Company for paper
production from 1993 till 1997
- Alexandria Company for
freezing from 1999 till 2002
- Misr Chemical Company from
1999 till 2002
- Misr for Auto Trading Company
from 2002 till 2005
_Marketing consultant for
El-Nasr for electric & electronic appliances
company from 1999 till 2001
_ Management consultant for
Smoha social and sporting club in Alexandria from
December 2001 till February 2003
Consultancy
& Training Activities
_ The participations in all
different phases of designing, writing the
training materials, delivering and supervising
many training programs in Egypt and many Arab
countries including AEU, Kuwait, Bahrain, Saudi
Arabia, Lebanon, Syria
_ The training programs cover
management training topics in Marketing,
Strategic Management, Human Resources, skills
building programs, and general management topics
_ A special experience in the
service area, especially in the financial
services industry, including Banks and Insurance
companies
_ A vast experience in
consultancy services in management in the
following areas
- Marketing research and competitors’
analysis
- Designing marketing strategies
- Strategic planning and Management
- Organizational structure &
restructuring and Job description
- Human resources (Assessing training
needs, incentive plans
- Feasibility studies
Honor Awards
- The best student in
Alexandria university-faculty of commerce 1975
- Overseas research student
awards in 1983-1984 from UK granted to the best
graduate research in U.K.
-Dr.James Mackenzie prize which
be granted to the best research in Strathclyde
University-U.K.
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